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Terms & Conditions for General Services

Customer Care

At Eccentric Emporium Limited Co., customer satisfaction is at the heart of everything I do. I am committed to providing exceptional customer service, quality work, and a positive shopping experience from start to finish.

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Whether you have questions about an order, need assistance with a custom request, or simply want to learn more about my creations, I am happy to help.

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My Commitment to You

  • Friendly and responsive customer support 

  • High-quality handmade craftmanship

  • Secure and reliable shopping experience

  • Clear communication throughout the ordering process 

  • Personalized attention for custom orders

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Custom Orders & Special Requests

I love bringing unique ideas to life! If you are interested in a custom-made item, personalized gift, or special project, please reach out to discuss your vision. I will work with you to create something truly one-of-a-kind. 

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Response Time

I aim to respond to all inquiries within 24-48 business hours. During busy seasons, response times may be slightly longer, but I will always do my best to assist you as quickly as possible. 

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Privacy & Safety

Your privacy is my priority. At Eccentric Emporium Limited Co., I am committed to safeguarding your personal information. Eccentric Emporium Limited Co. respect your privacy and does not sell, rent, or trade your personal information. Eccentric Emporium Limited Co. does not store complete credit card information on its servers. Data is securely stored and only used for processing your orders. Payment methods are verified through trusted third-party services that uses industry-standard measures to help protect your financial details. Rest assured, your information will only be used in accordance with the privacy policy.

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When you visit my website, place an order, or contact Eccentric Emporium Limited Co., we may collect:

  • Name 

  • Email address

  • Shipping and billing address 

  • Phone number (if provided)

  • Payment information

  • Order history 

  • Information submitted through contact forms

Your information is used to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and shipping information

  • Respond to inquiries and custom order request 

  • Improve my products, services, and website experience

  • Send promotional emails (only if you choose to subscribe)

While no online system can guarantee complete security, Eccentric Emporium Limited Co. continuously strive to maintain a safe and secure environment for customers. 

Payment Methods

I strive to make your shopping experience simple, secure, and convenient. I accept a variety of payment options to suit your needs. 

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Acceptable Payment Methods

Major credit cards, debit cards, PayPal, and other secure payment options available at checkout are accepted.

 

Secure Online Payments

All transactions are processed through secure, encrypted payment gateways to help protect your personal and financial information.

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Payment Terms ​

  • Full payment is required before orders are processed and shipped. 

  • Custom orders may require full payment or a non-refundable deposit before work begins. 

    • Orders will not be started until payment has been successfully received. 

 

Sales Tax

 Applicable sales tax will be calculated and added at checkout based on your shipping address and local tax regulations.

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Order Confirmation

After your payment is successfully processed, you will receive an order confirmation email with details of your purchase. 

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Payment Issues 

If you experience any issues during checkout or have questions about payment options, please contact me.

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Terms & Conditions for Spiritual Services

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Appointments and Cancellation Policy

 

Appointments are reserved specifically for each client

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  • Payment is due before the scheduled session unless otherwise agreed

  • Appointments may be rescheduled with at least 24 hours' notice

  • Cancellations made less than 24 hours before the appointment may be subject to the full session fee

  • Clients arriving more than 15 minutes late may have their session shortened without fee reduction

  • No-shows without notice may be charged the full session fee

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Eccentric Emporium Limited Co. reserves the right to cancel or reschedule appointments due to emergencies or unforeseen circumstances. If this occurs, clients will be offered a new appointment or refund when applicable. 

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**Read the Spiritual Service Disclaimer below prior to booking an appointment**

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By booking an appointment, you acknowledge and agree to this policy.

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Eccentric Emporium Limited Co. 

Phone:

Email:​​

 

Thank you for your support. I appreciate your trust and look forward to creating something special for you!

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Spiritual Services Disclaimer

Effective Date: July 6, 2026

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Eccentric Emporium Limited Co. provides spiritual coaching, intuitive guidance, energy-based practices, educational resources, and personal development services intended to encourage self-reflection, spiritual growth, and personal empowerment. 

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By participating in any service, you acknowledge and agree to the following: 

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Not Professional Advice

All services are offered for spiritual, educational, and personal development purposes only. They are not intended to diagnose, treat, cure, or prevent any medical, psychological, or mental health condition and are not a substitue for licensed medical, legal, financial, or mental health services. Please consult with an appropriate licensed professional for concerns within those fields. 

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No Guarantees

Spiritual experiences and personal growth are unique to each individual. Eccentric Emporium Limited Co. makes no guarantee regarding specific outcomes, predictions, or results from any coaching session, spiritual guidance, or other service.

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Personal Responsibility

You remain fully responsible for your own decisions, actions, and interpretations of any information shared during sessions. Any choices you make based on my services are solely your responsibility.

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Voluntary Participation

Participation in all services is voluntary. You may discontinue a session at any time if you feel uncomfortable or wish to stop. 

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Age Requirement

Clients must be at least 18 years of age.

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Confidentiality

Information shared during one-on-one coaching will be treated as confidential EXCEPT where disclose is required by law or where there is a risk of harm to yourself or others.

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Limitation of Liability

By using my services, you agree that Eccentric Emporium Limited Co., its owner, employees, and representatives shall not be held liable for any direct or indirect damages arising from your participation in spiritual coaching or related services. 

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By scheduling, purchasing, or participating in any service, you acknowledge that you have read, understood, and agree to this disclaimer and accept full responsibility for your own well-being and decisions. 

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